Course Overview

This newest 1-day Hands-on Grandstream training brought to you by Streakwave and taught by Grandstream staff with decades of experience in VoIP and IP Surveillance. Get direct access to Grandstream's top technical personnel as they walk you through step by step programming of their new UCM series PBX units, IP phones, Wired & Wireless Network, Video Door System, as well as introducing you to their entire product line.

Course materials (including VoIP advantages) are combined with labs working on programming the equipment so you leave with confidence and a good working knowledge of Grandstream's portfolio. Every student will have the opportunity to use Grandstream's UCM PBX, VoIP handsets, Wireless Access Point, VPN Router and more.

For registration and more info, please select a course below or suggest a future location here!

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Course includes one Grandstream Demo Kit and additional hardware (valued at over $1200)

  • Grandstream UCM6200 IP PBX
  • Grandstream GXP1628 IP Desktop Phone
  • Grandstream GXV3240 Video IP Phone
  • Grandstream GXV3611IR_HD IP Camera
  • PoE switch (4-port) and power supply
  • Durable Grandstream-branded case
  • Grandstream GWN7610 Wireless Access Point (new addition!)
  • Grandstream GWN7000 Multi-WAN VPN Router (new addition!)

Course Outline 

UCM62xx training:

  • Features and Highlight
  • Status page; Active Calls, System Status, System Events, CDR


  • Zero Config
  • Creating extensions, Analog/SIP trunks and Call Routing

Call Features:

  • How to create Conference Rooms, IVR, Ring Groups, FollowMe, Paging/Intercom
  • How to create Call Queues, Event List, Wakeup Service

Internal Options:

  • General, Feature codes, Music on Hold, Custom Prompts, Fax, Language
  • AMI demo

Value added:

  • How to send Fax, Announcement Center, PMS and CRM

Settings and Maintenance:

  • User management
  • Network Settings; static routes, OpenVPN and DDNS
  • Firewall; Static/Dynamic Defense and Fail2ban
  • CTI API, demo and explanation

GWN7000 training:

  • GWN7000 Features and Highlights
  • WebUI: Overview, Router/Status, Port, Static Route, QoS, DDNS
  • WebUI: Clients, VPN, Firewall, NetGroups, System Settings
  • AP: existing network and GWN7000, GWN7610 WebUI

Video Door System Training:

  • GDS3710: presentation - 45 mins
  • GDS3710 WebUI: all pages
  • GDS manager:  importing/exporting users, reporting, etc
  • GDS accessories: card reader, RFID card/fob
  • GDS peripherals:  door striker, alarm in/out, etc

VOIP portfolio presentation

Surveillance portfolio presentation

Q&A session

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